Privacy Policy

1. Introduction & Scope

Infinitix Infotech ("Company", "we", "us", or "our") operates the website https://www.infinitixinfotech.in/ and provides website development, custom software engineering, mobile application development, POS billing software, and digital marketing services. We are committed to safeguarding the privacy and confidential intellectual property of our clients and site visitors.

2. Information We Collect

We collect only necessary information to communicate and execute services:

• Contact & Identification Data: Full name, business email address, phone number, WhatsApp contact, and company name submitted via contact forms or quote requests.
• Project Specifications: Business workflow requirements, wireframes, technical briefs, and integration details provided during project discovery.
• Technical & Analytical Telemetry: Anonymized IP addresses, browser types, device categories, referring URLs, and page navigation metrics captured via Google Analytics 4 (GA4) to enhance user experience.

3. Client Confidentiality & Non-Disclosure (NDA)

We treat all client source code, database architectures, proprietary business algorithms, and project assets with strict confidentiality. We willingly execute formal Non-Disclosure Agreements (NDAs) prior to project discovery. Your intellectual property and customer databases will never be shared, sold, or distributed to third parties.

4. How We Use Collected Data

Your information is used strictly to:

• Respond to inquiries and prepare project proposals and technical estimates.
• Deliver software, mobile apps, website engineering, and technical maintenance contracts.
• Issue tax invoices, GST documentation, and payment receipts.
• Improve site performance, security monitoring, and Core Web Vitals speed.

5. Data Retention & Security Shield

All electronic communications, database credentials, and server access keys shared with Infinitix Infotech are stored in encrypted vaults protected by two-factor authentication (2FA). We retain client project logs only for the duration necessary to satisfy contractual warranties and statutory accounting requirements.

6. Cookies & Tracking Technologies

Our website uses essential session cookies to remember UI preferences and anonymous analytical tags (Google Tag Manager) to evaluate site traffic and form conversion rates. You can configure your browser to reject cookies without affecting your ability to view information on our website.

7. Contact the Privacy Officer

For any questions regarding this Privacy Policy or to request deletion of your inquiry details, please contact us at:

Infinitix Infotech
Office: Dhubulia / Krishnanagar, Nadia, West Bengal, 741139, India
Email: [email protected]
Phone / WhatsApp: +91 9064750449